Jobs – Quality & Compliance Manager Role

Colonna Industries

We are recruiting for a Quality and Compliance Manager to join our team to support our expanding operations. The purpose of the role is to implement and monitor standards across the business associated with product quality and operational processes to ensure compliance is achieved and maintained. You will be responsible for all internal and external audits and be the person that has the answers regarding all things quality.

Key aspects of the role:

  • Developing a structured approach to establishing appropriate procedures, operational guidance, training and record keeping with a view of building a Business Operations Manual (BOM)
  • Developing new Standard Operating Procedures (SOP) for inclusion in BOM
  • Responsible for the overall quality compliance and standards of manufacturing across the site, thereby ensuring all customer and third party audits exceed requirements

Colonna will commence the supply of products for supermarket shelves from October 2020 which, alongside Colonna’s own wholesale and e-commerce channels, will require comprehensive quality control, compliance and oversight.

Colonna Industries comprises:

Colonna Coffee

Colonna is a fast growing, world renowned and innovative speciality coffee company based in the south west of England. The story began with the destination concept coffee shop Colonna and Small’s in Bath in 2009. The store established itself as a landmark speciality coffee experience, showcasing the world's best coffee. The company prides itself on its continual pursuit of exceptional coffee.

Colonna is a dynamic company that works through various channels and collaborations. It runs a successful wholesale and retail platform including an ecommerce site. Colonna ships to 50 countries every month through its growing D2C platform. Wholesale partnerships include some of the world’s finest specialty coffee destinations to brand collaborations looking to tell a quality driven coffee story and deliver in the cup.

It is an exciting time for Colonna as it builds on its worldwide reputation for innovation and disruption in the coffee space. the business is growing quickly.

Peak Water

Peak Water was the logical next step for Colonna. A cup of filter coffee is 98% water. It doesn’t surprise anyone that water is important in making a great brew – but it does surprise people how big an impact it has.

In early 2017, whilst working on developing new under-the-counter commercial water filtration systems for cafés, Maxwell and Chris Hendon (a chemist at a local university) struck upon the innovation – taking an everyday accessible water filter format, like a home filter jug, and integrating a variable filter system into it. With the launch of the Peak Water jug a new precedent has been set for coffee drinking at home.

In 2018, Peak Water launched a successful Kickstarter campaign and following support from Innovate UK Peak Water V1 is officially launching in June 2020. Fulfilling the original Kickstarter orders and pre-orders is now nearing completion.

Access to working capital and stock management as well as continuous product development and R&D are critical as the project becomes fully commercialised. Peak Water has huge growth potential through a global distribution model which has already been partially established.

Both companies are currently based out of the roastery in Yate, Bristol but continue to collaborate with industry experts, partners and suppliers across the UK and internationally.

This role will primarily be focused on the activity within Colonna Coffee.




  • Responsible for the overall quality compliance and standards of production across the site
  • Ensuring all customer and third party audits exceed requirements.
  • Ensure product quality (produced, stored and transported ) and traceability meet customer and legal requirements
  • Ensure all systems and technology meet customer and legal compliance
  • Improve reporting/process control, monitoring and auditing systems
  • Drive technical improvements and follow up for site specific audit systems
  • Take responsibility for HACCP and ensure we meet all customer and legal criteria.
  • Maintain site technical systems integrity and implement more efficient systems to ensure compliance on a continuous basis
  • Define process and conduct internal audits to meet and customer/legal specific requirements
  • Complete detailed investigation work when complaints arise identifying root cause and corrective actions to avoid re-occurrence
  • Provide ongoing guidance and training to the production team and wider business to ensure they understand standards expected and the need for adherence to process and procedure to ensure that food safety is maintained at all times
  • Ensure the highest standard of hygiene is constantly met on site including close liaison with working with pest control and hygiene team and through the result of internal monitoring, such as water testing etc.  All necessary documentation to be completed and areas of concern corrected.
  • Create an environment of continuous improvement across the site and respective management teams, where all team members feel a sense of responsibility for improving overall team performance in ensuring high standards of food safety, quality and hygiene.
  • Responsible for problem solving supporting operational colleagues to address root cause


  • QA or Technical Management experience within the food/drinks industry
  • Working with SALSA/BRC accreditation and HACCP standards / teams
  • Conducted site audits resolved findings efficiently
  • Technical Management experience within a production environment
  • Retail customers and therefore an understanding the demands and quality expectations required
  • Working with Hygiene & Health and Safety teams
  • Developing technical strategy, process and documentation


  • Self-sufficient, hard-working, trustworthy and enthusiastic
  • Strong organisational skills including record keeping
  • Logical problem solver and practical implementer of agreed solutions
  • Excellent communication skills externally, with customers and suppliers, as well as internally within a dynamic and passionate team environment
  • Be prepared to be highly visible on the roastery floor, on a regular basis and at all times be approachable and supportive
  • Able to lead a team of indirect reports and drive continuous improvement and behaviour change
  • Provide support for production, warehousing and fulfilment staff and office based colleagues
  • Ability to be comfortable with and adapt to change in a business environment
  • Has a clear sense of purpose and direction with personal values aligned with those of Colonna
  • Competent IT user


  • Qualified to HND level in a relevant discipline
  • Food Science/Technology Degree or associated


You will report to James Strong, Chief Operating Officer


Primarily based at the roastery in Yate, Bristol. Occasional travel may be required.

Additional Information

  • You may be required to work additional hours when authorised and as necessitated by the needs of the business.
  • Adherence to the personal hygiene policy and ensure the correct use of any PPE required for the role.


A competitive basic salary is on offer


We will consider part-time (25-30hrs per week over 4/5 days) or full time hours for this role

To be considered for the role please mail

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